Spring Break
4/6 Update: Water damage knocks out 35 percent of phone service
Staff Report
Issue date: 4/6/09 Section: News
Water damaging a portion of underground telephone cable has caused 1,800 of 5,200 phone lines at Eastern to quit working, according to a university press release.
Clay Hopkins, director of telecommunications, said in the press release that the phone outages began Sunday night as a result of weather-related conditions.
The affected phones are spread across campus including academic and administration buildings and some residence halls, including Andrews, Lawson, Taylor and Thomas halls.
A press release from Consolidated Communications said service may not return for two or three days, as the line is repaired. Service will return gradually, as all phones will not resume working at once.
The damaged section of cable was located and is in the process of being repaired.
Those without service are encouraged to use e-mail and cell phones until service is restored, according to the university release.
In case of an emergency, employees and students should call 911 on a cell phone and be prepared to give the dispatcher the specific location.
Clay Hopkins, director of telecommunications, said in the press release that the phone outages began Sunday night as a result of weather-related conditions.
The affected phones are spread across campus including academic and administration buildings and some residence halls, including Andrews, Lawson, Taylor and Thomas halls.
A press release from Consolidated Communications said service may not return for two or three days, as the line is repaired. Service will return gradually, as all phones will not resume working at once.
The damaged section of cable was located and is in the process of being repaired.
Those without service are encouraged to use e-mail and cell phones until service is restored, according to the university release.
In case of an emergency, employees and students should call 911 on a cell phone and be prepared to give the dispatcher the specific location.
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