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EWP server faces difficulty

Kristina Peters/Editor in Chief

Issue date: 12/12/08 Section: News
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Students may have experienced a few problems when submitting their Electronic Writing Portfolios because of technical difficulties with the server, but steps are being taken to fix the problems.

Kathy Reed, the associate director of Information Technology Services, said graduate students have not been allowed to access the application and no one was allowed to access the application for about two hours nightly because a data source used with the EWP application is being rebuilt.

Students who have been admitted to graduate school have also not been able to access the application.

Reed said the server has been modified to allow students who have been admitted to graduate school for next semester to access the application.

"The only seniors affected were those who had already been admitted to EIU's graduate school for next semester," Reed said.

"However, the solution for that situation was implemented this morning so they are no longer affected."

As for EWP being down about two hours nightly, Reed said ITS is in the process of changing the program to use a different data source that should allow more accessibility.

Harvey said that it has not affected students who are trying to submit their EWPs before they graduate this semester.

The server was down from about 8:13 p.m. to 11:36 p.m. Wednesday night and about 10 p.m. Saturday according to Danny Harvey, technology coordinator for the Center for Academic Technology Support.

"It's potentially only a problem in the evenings," Harvey said.

Harvey said the problems with the EWP server have not affected students trying to submit their EWPs for this semester.

Kristina Peters can be reached 581-7936 or at kmpeters@eiu.edu.
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