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PantherMail becomes user-friendly

E-mail upgrades, Banner, laptop requirements addressed at ATAC meeting

Ashley Rueff/Senior University Reporter

Issue date: 2/26/07 Section: News
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James Painter, chairman of the School of Family and Consumer Sciences, and Mary Anne Hanner, dean of the College of Science, listen to a presentation given by Don Braswell on new computer applications and software packages Friday afternoon. (John Bailey/The Daily Eastern News)
James Painter, chairman of the School of Family and Consumer Sciences, and Mary Anne Hanner, dean of the College of Science, listen to a presentation given by Don Braswell on new computer applications and software packages Friday afternoon. (John Bailey/The Daily Eastern News)

PantherMail users should notice a change in e-mail since Saturday.

Greg DeYoung of Information Technology Services demonstrated the updated e-mail system Friday at the Academic Technology Advisory Committee and gave an explanation for the anticipated changes.

ITS worked Saturday morning to make some updates to improve the Zimbra mail system used at Eastern, DeYoung said.

The changes create two different ways to sign into PantherMail to better accommodate users.

Now users can chose to sign in to the basic version of the e-mail, which has fewer options and accessories but a faster loading time, or to use the advanced version, which includes additional tools, such as a calendar and advanced search.

"This really addresses the big problem that people had with Zimbra that it was too slow," said Chat Chatterji, assistant vice president for Information Technology Services.

Now the basic e-mail can be used for standard e-mail needs with a quicker loading time.

Other changes were made to ease some confusion on how to use the e-mail, DeYoung said. In both versions, icons were moved to be made more visible, including the "log off" icon.

"Users didn't know how to log off; they didn't know where the button was," DeYoung said.

But now the door icon to log off is labeled and visibly located in the upper right corner of the page.

Also, the log in page for the e-mail has been updated to include more information about using the e-mail system through help files and frequently asked questions.

"We're trying to get a lot more information to users about how to use Zimbra," DeYoung said. He encourages anyone with questions about ITS updates to visit the ITS Web page.

But e-mail was not the only technology update discussed at Friday's meeting.

Bill Witsman, director of the Enterprise Information System Enhancement commonly referred to as Banner, gave an update on the university-wide upgrade.
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